Instant order lookup and tracking
Help customers find their order, get the ETA, and subscribe to updates — no agent needed.
Esbot — the AI worker for your store
Answers questions, sells products, and explains returns — around the clock.
- Order lookup and status
- Collect emails & direct to products
- Multi‑language ready
14-day free trial • No code • Works with your store
Fashion Assistant
Ready to chat
Will this hoodie in size M fit someone 5'10" and 165 lbs?
At that build, I'd recommend size L — this style runs slim-fit, so M may feel tight through the shoulders. It's in stock in 3 colors, including black.
How much revenue are you losing after hours?
Customers write when it's convenient for them — not when your team is working.
Manual support
A customer asks about a product at 11 PM — gets an answer in the morning. By then, they've already bought it elsewhere.
The same questions on repeat: where's my package, what size, do you ship to another country — each one answered by hand.
During peak season (Black Friday, holidays), the queue of requests grows faster than the team can keep up.
The customer waits, loses patience, and closes the tab — the cart gets abandoned.
Esbot 24/7
Answers instantly, at any hour — nights, weekends, the Black Friday rush.
Knows your store: products, policies, delivery terms — learned from your own documents and product catalog.
Checks order status by order number, with no support team involved.
Advises like a consultant: picks and pairs matching products from your actual catalog.
Speaks the languages your customers use.
What can Esbot do for your store?
Real-world examples of how AI support helps customers and drives sales.
Order status without waiting on an agent
The customer gives an order number, the bot checks status and delivery time — instantly, on its own.
What Esbot actually does
Concrete capabilities you set up in minutes — no code required.
Matches product bundles, not single items
Pairs a main product with a complementary add-on from your real catalog — like a consultant, not a search filter.
Returns without the back-and-forth
Customers get clear, step-by-step instructions for returning an order at your store — no waiting on an email reply.
Go to product
Recommendations link straight to checkout
5 languages
Site and widget available in PL/EN/ES/DE/RU
No code, minutes to launch
Paste one snippet and you're done — no developer needed
From signup to a working bot
Four steps. The Esbot team handles the setup — no coding on your side.
Step 1: You send the form
An activation link lands in your inbox — create your account in a minute.
Step 2: Our team sets it up for free
We configure it around your catalog and policies — no coding on your end.
Step 3: The bot goes live on your store
The widget answers customers right away, nights and weekends included.
Step 4: You test for 14 days, free
The bot answers customers 24/7, in 5 languages, with no work from your team.
How much could you save with Esbot?
Enter your store data and see how much you can save with Esbot.
20
Include total employer cost: gross salary + benefits + taxes.
25 USDInclude context switching — staff juggling multiple tasks lose extra time with each interruption.
15 minBased on our clients' data, 75–90% of support tickets can be automated.
75%Your team works 20 days, but the bot handles customers 24/7 — including weekends and holidays.
Your savings
Monthly savings1,687 USD
Yearly savings20,244 USD
Hours freed per month75h
ROI897%
Recommended planPro — 188 USD/month
How we calculate
Hours freed
Customer queries per day × Working days per month × Ticket automation rate × Avg. handling time per query (min)
20 × 20 × 75% × 15 min ÷ 60 = 75h
Monthly savings
Hours freed per month × Support staff hourly rate (USD) − Recommended plan
75h × 25 USD − 188 USD = 1,687 USD
* Estimates based on industry averages. Actual results may vary.
Reliable when you're selling the most
0.0%
Uptime
Measured by UptimeRobot.
Runs 24/7 — nights, weekends, and peak sales included.
Over 8.3M requests handled.
Responds in under a second.
Ready to turn support into sales with Esbot?
Install in minutes. Esbot answers FAQs, tracks orders, and collects leads — automatically.
14 days free • Free setup to get you started
Frequently asked questions
Everything you need to know about scaling your store with Esbot AI.
What is Esbot?
Esbot is an AI chatbot for e‑commerce that answers FAQs, tracks orders, and collects leads — 24/7.
How long does installation take?
Just minutes. Add a small script to your site or install our marketplace app — no code required.
Does it support multiple languages?
Yes. Esbot can greet and answer in the shopper’s language and you can manage responses per locale.
How does Esbot handle order tracking?
Esbot integrates with your order management system to provide real-time updates on order status and shipping.
What if Esbot can’t answer a question?
You can set up escalation rules to hand off chats to human agents when needed.
Can the bot get things wrong or make up an answer (AI hallucinations)?
Esbot only answers from the data you import from your store — your FAQs, product catalog, and shipping/returns policy. It doesn't guess or generate answers out of thin air. If a question falls outside that knowledge, the bot hands the conversation off to a human instead of improvising.
Do I need a developer to set this up?
No. Setup means pasting a single code snippet or installing our marketplace app — no coding required. "A few minutes" means exactly that: connecting your store and importing your FAQs. Branding and testing can be done yourself from our dashboard.
Is this worth it for a small store?
The Starter plan starts at a low monthly price and covers up to 120 conversations — enough to get a smaller store started. Instead of promising a specific savings percentage, check it against your own numbers in the ROI calculator above.
Still have questions? Contact support